Even The Social Media Newbie Needs Tips, Especially The Newbie…..

Liver Cancer Pin

Be Yourself: Social media is just that. It’s social.  People want to see who you are and what you stand for.  Join the conversation; show some of your personality. But don’t try to sell your readers. One of the biggest turnoffs is being sold to.
Be Humble: Those just starting out in social media often try to establish themselves as experts or gurus within their field. Like in real life, no one likes a know-it-all. It’s crucial that you learn how to engage your readers fans without alienating them.
Find Your Niche: Facebook, Twitter and Google+ are not the only social networking platforms out there. When creating your social media strategy, it is more important to find out where your clients and customers are than it is to have a presence on Facebook or Twitter that may not get you the conversion rates you seek.
Follow Interesting People: Everyone needs a mentor, someone who is experienced in their field and who is willing to share their knowledge.  Asking questions is a great way to gain knowledge.  And remembering to pay it forward is also key.
Don’t annoy your followers: A good social media goal is to be helpful first. Trying to shamelessly promote your brand or business is a sure way to annoy and alienate your followers.  Remember, engagement comes first, then sales will follow.
Numbers aren’t everything: Social Media isn’t about the number of followers you have or how many fans. It’s about creating a conversation with your audience that will hopefully lead to the creation of loyal, repeat customers for your business. Don’t be discouraged by your number of followers or about one rude person you encounter in cyberspace.  Focus on creating good content, establishing real relationships and being helpful
Share The Love: Great content is meant to be shared. Posting, re-tweeting and +1 are all way to say to your followers that you value what they are doing.  And you’ll likely find that the more you do for others, the more they’ll do for you.Give Credit Where Credit is Due: When you borrow someone else’s stuff, give them credit. Plagiarism is still plagiarism, even in the cyber-world.
Follow Back: No explanation necessary.  It’s just the nice thing to do!
Know when to turn it off: When all is said and done in this 24/7 world of social media, sometimes you have to know when it’s time to shut it down. It will still be there when you wake up.

Bill Kizer
San Diego, CA. 92083

sage summit 2013

Bill is recognized as a top performing senior level executive with multiple years of proven success in sales, management and business development

He’s considered a leader in Sage Software ERP solutions, business-to-business direct sales and business development. He’s developed successful sales teams. He’s adept at analyzing growth opportunities to meet corporate objectives. He’s also been successful in building an online Sage LinkedIn Community with 8,200+ World Wide members.

Going To Sage Summit 2013?

sage summit 2013 square logo
The timing for this blog isn’t an accident. I wrote it specifically to be finished around Sage Summit 2013.

If you have questions about products and services and which Partners provide the best, look around while you’re at Summit. You’ll find enough quality VAR’s to answer any questions you might have. If you’re a customer attending and you don’t have a Sage VAR that you’re currently working with here’s your opportunity to find the best. They’ll be easy to spot; they’re usually the ones standing in booths, attending lots of sessions and you’ll usually find them between sessions talking with other VARs about software.

What factors make you want to return to a retail store, a vendor or a service provider? Is it price? Is it location or is it something even more?

One of my favorite quotations was written by Benjamin Franklin; “The bitterness of poor quality remains long after the sweetness of low price is forgotten?”

What does that mean to you as a consumer or should it mean anything at all to you? My answer is “Yes it should.”

Saving money doesn’t mean buying the lowest priced products or services. It means buying products or services that offer the best value. This can be stripped down to 3 words, Focus on Value.

Traits to Look For In Your Sage Software Partner….

Do they have integrity, passion, & honesty? Or do you have to check and re-check every invoice they send you knowing that you’re going to have a less than pleasant conversation with them about the “Holy Cow” additional costs that you hadn’t anticipated?

Do you hear from them regularly to tell you about new updates, versions or maybe just an offer to go to lunch? Or, do they call just to remind you that your annual maintenance and support fees are due?

Do you recommend them to friends or business associates who are looking for ERP software?

If your “VAR” isn’t providing you with quality service like the ones that have been mentioned then maybe what you have is a Re-Seller, not a VAR.

If your software partner doesn’t appear to offer much beyond the ability to sell software I would refer to them as a Re-Seller. A Re-Seller doesn’t offer additional services, usually doesn’t have the resources to provide those services and generally has to charge you more because they have to pay an outside resource to provide those services.

Our clients deserve the best service that’s available. They trust that they’re getting the best service. It’s incumbent upon us to provide an extraordinary customer experience each and every time that we have a dialogue with them. It’s time that our clients are treated as something other than a quick buck.

If you’re losing more than your fair share of clients for “undetermined” reasons then it’s time to re-examine your business practices. Maybe it’s time to re-evaluate why you’re in business & if it’s just to make money then you’re probably in business for the wrong reasons.

However if providing an extraordinary customer experience for your clients is your number one goal, congratulations, you “get it” and not surprisingly so do your clients. Welcome to the World of VARs

Have Fun At Sage Summit 2013
July 21 – 26


Bill Kizer

Bill Kizer

Saying goodbye to Tom Miller – or – what do you do when Superman retires? by Peter Wolf on February 6, 2013

Tom Miller @ Sage Summit

Tom Miller @ Sage Summit

Tom Miller has announced that he will retire from Sage North America on March 29, 2013.

This is not new news – it’s been out there for a while now. It took me a while to figure out what I would like to say.

I would like to use this space and honor his legacy.

Personally I’ve always been the type of guy that likes to sharpen the saw by reading smart ideas by smart people presented in new and interesting ways. Yet, while reading these sources of information and inspiration, I’m always reminded of the classics – Zig Ziglar, Dale Carnegie, Peter Drucker, Napoleon Hill – which, to me, are the fundamental sources upon which most other business philosophies are built upon.

I am not going out too far on a limb to say: Tom Miller is the embodiment of these fundamental sources of business inspiration.

He’s a living, breathing example of those classics.

I would challenge anyone to name a time where they interacted with Tom and didn’t come away richer for the experience. Whether it’s direct advice or, more likely than not, you walking away thinking you came up with a great idea even though he skillfully planted it, fed and watered it and helped it grow.

Tom has mastered the unbelievably difficult skill of helping others reach their potential. He’s not in the fish-handing-out business, he’s in the teaching-people-to-fish business.

He embodies the positive thinking, get ‘er done, 1 + 1 can equal 3 mentality that I aspire to maintain. Tom doesn’t see obstacles and problems, he sees opportunities and exciting challenges. Tom believes in the power of free enterprise and the ability of sharp business owners to find ways to create value for their customers, their partners and themselves.

And, as a software reseller, you can rest easy knowing that Tom has walked a mile (or two) in your shoes. He understands what it means to hump for sales and to motivate teams and to struggle to find talent and to keep customers happy.

He’s been there and done that. He knows your pain and, when he commiserates with you, you believe it and you feel it.

As such a staunch channel advocate, he has overseen a very difficult transition as Sage has made controversial (some would say necessary) moves to a more aggressive and more self-deterministic future that has changed the Sage channel dynamic. During this period, he has continued to advocate for Sage and the future of Sage while also continuing to provide a rich and deep set of partner services to help Sage channel partners transition to become Firms of the Future and learn self-sustaining skills in the Sales, Marketing and Consulting Academies.

Partners that have taken advantage of these – and other – programs provided by Tom’s team have come away stronger for the experience. I know that my company has.

Tom is also sharp as a tack. He understands the big picture and can dive down into the details when necessary. Present him with a problem that has been plaguing you for a while and he can distill it to its essence in a single conversation.

And he’ll have you walking away thinking you solved it on your own and the two of you just had a nice long chat.

I have only known Tom for a few brief years and – mostly due to his personal charisma and style – I consider him a teacher, a mentor and a friend. I feel fortunate to have met him, to know him and to see such a class act firsthand.

Tom epitomizes the ability of one man to create a cascading positive influence in the world.

If you’d like to leave a comment on Peter’s LinkedIn Post please click on this link  http://linkd.in/VOmvZN

Thank you, Tom.

PGA Tour + Peter Ripa + Happy Fan = “I’ll Be Back”

Mr. Peter Ripa, PGA Tour, Tournament Director Farmers Insurance Open

farmers insurance open banners

Last year I attended the Farmers Insurance Open at Torrey Pines in La Jolla, CA. Golf courses are known for their beauty & pristine conditions but Torrey Pines is a standout on the PGA Tour. The backdrop is the blue Pacific Ocean & in the afternoons the surrounding sky is dotted with hang gliders. Have you ever watched Tiger Woods gaze as the hang gliders come within several hundred feet of the fairways & I can’t help but think that he would enjoy strapping himself into the harness & glide through the sky over the place that we get to call home.  Hang Gliders over Torrey Pines

But I digress because this blog is about something & someone else.

At the 2012 Open I was disappointed that so many top tier players had chosen to bypass the Farmers Open so they play in Abu Dhabi where large player appearance fees are paid. The PGA doesn’t allow appearance fees to be paid and I’m not sure paying a player just to show up is a good policy. Our method avoids the occasional player who might commit to a tournament just for appearance fees & then mail in his performance.

Torrey Pines Ocean View
I sent an email to the PGA to voice my concerns over the cost of attending & not getting to see Tiger & Top 20 players in the field. They directed my email to Mr. Peter Ripa, who is the PGA Tour Tournament Director of the Farmers Open who in turn contacted me. We scheduled a call & talked for approx. 30 minutes; he understood & empathized & asked if it would be okay if he sent me passes to this year’s event. Of course I accepted his offer but was not anticipating passes for everyday of the tournament. Peter & his staff went way over my expectations.

Please understand that two key events came to pass as a result of my email.

1. The PGA didn’t just read my concerns & put my email in the trash file, they sent it to the right person to read.

2. Mr. Ripa, understands that one unhappy fan will tell at least 25 people who will then tell another 25 and so on and the tide begins to shift against all the hard work that goes into promoting an event of this magnitude. There is no stronger voice than word of mouth & I’ve always found it interesting that most people are eager to tell someone when they’re unhappy with something or someone but will very rarely tell others when they’re had a great experience.

I’m taking this opportunity to say that Peter Ripa & the rest of his staff and the people at the PGA offices are doing an incredible job. To them I simply say thank you. Thank you for listening to a disgruntled fan with an open mind. You now have a loyal fan that is committed to the Farmers Insurance Open, Torrey Pines Golf Course & the PGA brand(s)

Congratulations to Tiger, the PGA & Peter Ripa on a job well done! See you next year!

And Now For A Comedic Break ~ The Trillion Dollar Coin!!

Trillion $ Coin

This Coin Isn’t Worth A Wooden Nickel Nor Will It Buy A “In Debt We Trust Wooden Coin”

Wooden Nickel

Good Old Wooden Nickel Which May Worth More Than The Magic Coin

In Debt We Trust

This Wooden Coin Just Plain Stinks!

Here’s what I know about the Magic $1 Trillion Coin.

Our government has hit the debt ceiling, and unless Congress votes to raise it, we will go into default. The Republicans in the Congress, say they won’t raise the debt ceiling unless the Democrats agree to major spending cuts. The Democrats are giving the Republicans the Finger.

Theoretically the Treasury can print a $1 Trillion coin and the Feds can exchange it for brand new cash and we can all sing “Oh Happy Day” and skip off into the sunset. It’s legal, but a bit unusual. Most countries have a (get this) a functioning government which would raise the debt ceiling to pay its bill and already approved spending by the government.  But since we don’t have a functioning government (open for debate) the $1 Trillion coin is the answer.

Are you still with me?

The Magic Coin would not increase the money supply more than just raising the debt ceiling. If the debt ceiling is raised, the Treasury will print $1 Trillion paper money, also known as Treasury Bonds and the Feds will exchange that for money. However, absent a debt ceiling increase, the Treasury can’t print the paper debt. But it can print the Magic Coin. Since the coin doesn’t increase the money supply any more than issuing paper; or to be more correct, electronic debt would do, there is no harmful effect on the money supply. It will make the US look like idiots, but political idiocy doesn’t raise inflation; otherwise inflation would be very high in the USA already.

Thanks to Macro Investor that should answer the question: What is the $1 Trillion coin? You’re on your own for the answer to the rest of the below questions.

What is the $1 Trillion coin worth?

Is it worth a wooden nickel?

Can I purchase a wooden “In Debt We Trust” coin?

Why would anyone want their engraving on the face of the $1 Trillion coin?

So I got to thinking what I would do with $1 Trillion Dollars……

Can I buy a fleet of luxury cars & Harleys? Range Rover, Maybach Mercedes with a driver, Mercedes V12,  a stretch Hummer limousine just so that my boys could have some fun with a driver and a Prius Hybrid to keep me humble?

Would I finally be able to buy 5 homes in San Diego, Hawai’i, Aspen, Spain, San Francisco?

Take golf lessons from Phil Mickelson?

Build a 25 room mansion with pool, gym, Jacuzzi, horses, ATC’s, and open it with a complete staff to children who are living in the foster care system and then build another identical home for children who are higher functioning Autistic kids. There would never be a charge to anyone for their complete care no matter how long it takes. There would be additional rooms for entire families. We would have a private jet for families who couldn’t afford to visit.

My last charitable act would to write (25) $1 Million Dollars Checks and drop one off at Ready Children’s Hospital in San Diego, Homes for Battered Women & Children, children with terminal disease and then put Gloria Allred on retainer to go after the scumbags who batter women and children

Open (4) $10 million trust funds, one for each of my sons & Marti’s two children that they can’t touch until they’re 25 and they must have a solid business plan for the money. No business plan, no money.

That’s my list and my take on the Magic Coin

Are You Part Of The Solution Or Problem?

military at xmas time

While the holiday season is a happy one I’m always reminded of our active military who are spending time away from their loved ones to protect us and how little effort it takes to brighten their day.Have you ever been at the airport when all of a sudden you look up to see a group of enlisted men and women who have joined the Marines, Army, Air Force, Navy in their camoflauge uniforms? Do you ever wonder where they’re going? What small town/big city they’re from? Do they have children or spouses, girlfriends, boyfriends who are missing them? Will they all make it home to their loved ones? I know I do and then I ask myself what can I do to make their day a little brighter?

So here’s my challenge to you, the next time you’re sitting there waiting for your plane, sipping on an overpriced cup of coffee  round some of them up, march them to the nearest coffee concession and buy them each a cup of coffee. I guarantee you’ll go straight to the front of the line. You might say you don’t have the money and that’s fair, then at least do it for one, but just do something.

Me? I’m heading over to Oceanside this morning to go to The Breakfast Club, sit at the bar & enjoy some coffee & the first group of Marines that come through is going to get their meal paid for. I never make a big deal out of it, I’m not doing it for the accolades, I’m doing it because I appreciate what they do everyday for us.

farmers insurance open banners
I just received 20 upgraded passes to the upcoming 2013 Farmers Insurance Open which is being held January 21st – 27th at Torrey Pines in La Jolla. I don’t need 20 passes that include private seating on the 15th green at the new Tilted Kilt Tartan Terrace  so I’ve decided to give at least half of them to some Marines who enjoy golf and would enjoy watching one of golf’s premier events at no cost other than their food and drinks. Not a big deal to you and I but to them it will be a day that they won’t soon forget.

It’s not easy being away from your family and when you’re the age of some of these kids it’s probably the first time any of them have been without Mom’s home cooking, sleeping in a real bed, and and away from their childhood friends.

Now they’re on their way to a country most of them couldn’t spell before they got their deployment and they’re scared. I know they’re scared because I’ve asked them. A little constructive fear isn’t necessarily a bad thing for their upcoming trip, it keeps them aware of what their mission is.

Most of them will be back here within 6 months to a year, but they will have seen things no young person should ever have to witness. They will have changed, but at least they’re back here at home. Some of their buddies aren’t going to be so lucky.Our country, while the greatest in the world is governed by lazy, over paid politicians who have forgotten where they come from and many of them aren’t in favor of giving these heroes fair compensation.

Remember, it doesn’t take much to make someone else’s day a little better. Instead of handing a few bucks to the panhandler on the corner, take an active duty person to lunch, at least then you know your money is doing something positive.This blog weas prompted by something I just read and it angers and saddens me at the same time that these are the people who are making decisions for our servicemen and women.

Cindy Williams was appointed by President Obama  As an Assistant Director for National Security in the Congressional Budget Office.

She wrote a piece for the Washington Times denouncing the pay raise(s) coming service members’ way this year citing that she stated a 13% wage increase was more than they deserve. See this link for 2013 Military Pay Scale Chart for the Army, Navy, Air Force & Marines


It’s always fun to help someone else and it always makes me forget about what’s going on in my life.

Happy 2013