The Power of Community

Bill & Sons, Trent and Trevor

Bill & Sons, Trent and Trevor

The Power of Community

This is the unofficial official last word on Sage Summit 2013. A lot of positives have been written about this year’s conference. I’ve heard very little negative and its success is due to the work of the entire Event team. As of this writing they’re already meeting to plan for next year’s invasion of Sin City, Las Vegas!

Even though the doctors have told me not to plan out that far it’s my goal to be in Las Vegas next year enjoying what has long become my favorite conference. As my doctor told me she’s been wrong 100% of the time, there is something to be said for consistency.

It was very evident to me this past Summit that the group that I started in May of 2008 passed the group status and now sits comfortably on its own as a community. The difference you ask?

The first point is that groups are managed while communities are nurtured.
A ‘group’ has a connotation of people being put together, where a ‘community’ has a connotation that individuals have come togetheron their own.
Is your group perceived as a benefit to its members?
Does your group keep your members engaged and interested?

Let me give you a couple of examples why I think the LinkedIn Group is a community.

Because of my cancer I haven’t been able to earn what I need to cover my monthly expenses, so I had made the decision not to attend. Summit. In May I received an email from Joe Noll, ‎President at RKL eSolutions LLC in Lancaster PA. In his email he offered to pay for my registration, airfare and hotel costs. I have never communicated with Joe in any form. I was dumbfounded. When I asked him why he was doing this his answer “for all that I’ve done and continue to do for the Sage Community”

My registration was covered by Sage, thanks Ed Kless and to top things off Dave Knorr, Renee Knorr & Cheryl Masseth sent me a check for consulting services that were marginal at best.Bill Sean Tess BorosBill Diana Peter

All the “best of health” wishes, kind words, hugs, finally meeting Sarah Michel, who is the impetus behind this blog; Joe Ward, spending time with Wayne Schulz, Robert Wood, Diana Waterman and many others.

A community band together in times of need helps those that need the help. I’m sure there are other stories out there like mine. The truth is, I had too much pride to publicize my situation and I know I’m not the only one. How can people help if they don’t know? There is a community all around you know that will help. Use it when need and more important help those that need your help.

My only wish for this community after I’m gone is that it retains its sense of a community and continues to grow by attracting quality members.
Pascal Bill Cannons
Hope to see you all In Las Vegas

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I Could Have Missed It All…..

Fathers  Day 2013 6This past week was the annual Sage Summit Partner/Customer Conference  which was held in Washington D.C. at the Gaylord Conference Center and Resort.

I have been to every Sage Summit since its inception and more than a few when  it was Insights.Bill Bo Paul

This Summit was a special one for me and if the doctors are right it will be my  last so it was important for me to attend. Sage gave me the opportunity to say thanks to the Sage Community and also to tell the attendees what’s going on with my health.
Bill Hugh SeanBill Sean Tess BorosPascal Driving BusPascal Bill CannonsWalking At Summit 2Bill Bo PaulPeter Bill Wayne

Joe Noll of Lancaster, PA showed me what an incredible human being he is, as  did Dave & Cheryl from LDK Consulting. The love that the Sage community showed me was overwhelming. An example of this was when I was talking to Diana Waterman, an incredible human being and one of my favorite Sage employees, a  gentleman walked up to us that I’ve never met and introduced himself as Pramod Gandhi  from Dubai. In a very humble manner he asked about my health and then he said, “Bill, we are  praying for you in Dubai.” You could have bowled Diana and myself over  with a feather. It was then that I finally understood the global reach that my  LinkedIn Group had accomplished. The entire week was like that for me from Sage executives to partners like Pramod.

I had to conserve my energy so I didn’t go out to the parties. Today I’m wiped  out and know that I will fall asleep right after takeoff but no matter I will take these memories with me on whatever journey I embark on.

Thank you to the following ( I apologize if I’ve left your name off, it’s no  reflection of you, but rather a reflection of my crappy memory)

Joo Sohn / Kevin Rooker / LDK Consulting / Joe Langer / Diana Waterman / Sophie  Leguillette / Himanshu Palsule  /Tammy Mathews/ Connie Certusi /Pascal Houllion / Wayne Schulz/ Lori Schultz / Pramod Gandhi / Danielle Cote / Robert Wood/ Joe Ward / Suzanne Spear / Joe Noll  and of course Marti Wolfson

I do hope and pray that my doctors are wrong in their prognosis because I do want to live longer and spend more time with my sons and I sure don’t want to miss Sage Summit 2014 in Vegas. Please don’t stop being who you are. What I’ve found going through this process is that it doesn’t take much effort to make someone’s day just a little bit better as you did mine.

I have been given money for the purpose of adding to my son’s college fund and also for liver cancer research. I hope this doesn’t come off as pandering but both are great places to donate money.

My mailing address is:
1025 Stratton Drive
Vista, CA. 92083

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Remember The Good Old Days?

Help Find A Cure For Liver Cancer

Do you remember the days when Sage sales consultants would sell 3 to 5 new ERP systems  weekly just by answering the phone? Do you recall the times when end users would not complain (too much) about the total cost of product and implementation because you had  prepared your resellers and customers in advance? Proper preparation would often eliminate any surprises for you and your client when total cost would become a point of discussion.

What happened to the good old days when new system sales were easier to land? What I believe has happened is that software sales consultants have not prepared their prospects for the ultimate presentation; you know, the one that includes the total cost, including the price of the product, maintenance, deployment and training.

Further, a practice seldom used by sales consultants today is the ability to upsell to existing  customers. For example, vertical-specific enhancements that integrate seamlessly with Sage 100 ERP (formerly known as MAS 90/200)

One of the major reasons why potential enhancement solutions often turn into missed upselling opportunities is because many software sales consultants fail to make an effort to study the industry in which their prospect or customer work.

This is why conducting a complete business analysis is so critical. In addition to learning about your clients and their respective industries, inquiring about the responsibilities of each employee within a company’s structure is vital, especially in terms of listening to your customer’s specific requirements and asking the right follow-up questions. Asking constructive questions and offering a wide range of enhancement solutions, tailored to fit the needs of the prospect, are strong suits of most Sage Resellers.

Don’t forget to visit relevant vendors and partners at Sage Summit 2013 (July 21-26) in Washington, D.C.

Sage, Sage 100 ERP, Sage 500 ERP, Sage CRM and Sage Software are trademarks or registered trademarks of Sage. All other trademarks and registered trademarks mentioned herein are the property of their respective owners. This article may be freely reprinted or distributed in its entirety in any e-zine, newsletter, blog, or web and social media site. The author’s name, bio and website links must remain intact and be included with every reproduction.

Bill is recognized as a top performing senior level executive with multiple years of proven success in sales, management & business development

He’s considered a leader in Sage Software ERP solutions, business-to-business direct sales and business development.  He’s developed successful sales teams & is adept at analyzing growth opportunities & managing operations to meet corporate objectives. He’s also been successful in building an online Sage LinkedIn Community with 8,200+ members.

Contact: Bill Kizer
760.518.2493
williamkizer52@gmail.com

Sage Summit 2013

Sage Summit 2013

http://www.billkizer.com

Are You A Digital Addict?

Help Find A Cure For Liver Cancer

Help Find A Cure For Liver Cancer

How many Days This Week have you…..
1. Checked Twitter & Facebook before getting out of bed?
2. Had 5 minutes of Internet activity turn into more than 30 minutes?
3. Texted while driving?
4. Texted while walking across the street?
5. Posted a Facebook photo of your dinner or a neat trick that your pet just learned?

How many times today have you…..
a. Said, “Just a second, I have to check my email, Twitter, Facebook, LinkedIn, etc.?
b. Checked in to the same Starbucks, etc. on Four Square?
c. Reach for your smart phone during a meeting, just for comfort?
d. Realized you left your smartphone at home, and when you’ve gone back and retrieved it breathed a little easier.
e. Panicked because a co-worker caught you playing Solitaire, Words With Friends or your favorite game?
f. Nearly walked into someone or something while checking your phone?
g. Tweeted or answered an e-mail from the toilet?

Now add your score enter 2 points for every activity you’ve indulged in, now come on let’s be honest.

0-10: Don’t change a thing. This tongue in cheek blog was written for your eyes.
11 + 19; Turn your cell phone off for a few hours just to see how that feels.
20 +; I’m not saying you have a problem but your boss or significant other may think you have a problem.

Recently I watched a TV show that took 5 coeds who typically rely on their smartphone and the producers asked them if they’d be interested in participating in this week long experiment. This being Southern California, the breeding  grounds for reality shows and endless reality “stars.”  What coed wouldn’t join in? The results were interesting. One of the girls became a stark raving bitch (her description) after just one day. On the other end of the spectrum one of the coeds didn’t really mind and the other two were in the middle. Scientific? No, but it was interesting to watch Coed #1 lose her marbles.

There are hundreds of similar studies being conducted to determine how our daily activity has changed; what that means, if anything at all. Can we actually be addicted to the activity and time spent with our gadgets?

When will the first case of LSAS (Lost Smartphone Absence Syndrome pop up in front of a judge? Which ambulance chasing lawyer use it as a defense?

One more time and then I’m walking away from this laptop for the day. I was watching a couple at my favorite nearby restaurant, sit and play with their phones while completely ignoring their dinner mate. They continued this way even after their food was delivered to them. They didn’t say 10 words to each other. This is the type of addiction that I’m referring to.

Sage Summit 2013

Sage Summit 2013

See you at Sage Summit 2013
July 21-26
National Harbor Gaylord Resort and Conference Center.

Bill Kizer
760.518.2493
San Diego, CA. 92083
williamkizer52@gmail.com 

Bill is recognized as a top performing senior level executive with multiple years of proven success in sales, management and business development

He’s considered a leader in Sage Software ERP solutions, business-to-business direct sales and business development. He’s developed successful sales teams. He’s adept at analyzing growth opportunities to meet corporate objectives. He’s also been successful in building an online Sage LinkedIn Community with 8,300+ World Wide members.

Even The Social Media Newbie Needs Tips, Especially The Newbie…..

Liver Cancer Pin

Be Yourself: Social media is just that. It’s social.  People want to see who you are and what you stand for.  Join the conversation; show some of your personality. But don’t try to sell your readers. One of the biggest turnoffs is being sold to.
Be Humble: Those just starting out in social media often try to establish themselves as experts or gurus within their field. Like in real life, no one likes a know-it-all. It’s crucial that you learn how to engage your readers fans without alienating them.
Find Your Niche: Facebook, Twitter and Google+ are not the only social networking platforms out there. When creating your social media strategy, it is more important to find out where your clients and customers are than it is to have a presence on Facebook or Twitter that may not get you the conversion rates you seek.
Follow Interesting People: Everyone needs a mentor, someone who is experienced in their field and who is willing to share their knowledge.  Asking questions is a great way to gain knowledge.  And remembering to pay it forward is also key.
Don’t annoy your followers: A good social media goal is to be helpful first. Trying to shamelessly promote your brand or business is a sure way to annoy and alienate your followers.  Remember, engagement comes first, then sales will follow.
Numbers aren’t everything: Social Media isn’t about the number of followers you have or how many fans. It’s about creating a conversation with your audience that will hopefully lead to the creation of loyal, repeat customers for your business. Don’t be discouraged by your number of followers or about one rude person you encounter in cyberspace.  Focus on creating good content, establishing real relationships and being helpful
Share The Love: Great content is meant to be shared. Posting, re-tweeting and +1 are all way to say to your followers that you value what they are doing.  And you’ll likely find that the more you do for others, the more they’ll do for you.Give Credit Where Credit is Due: When you borrow someone else’s stuff, give them credit. Plagiarism is still plagiarism, even in the cyber-world.
Follow Back: No explanation necessary.  It’s just the nice thing to do!
Know when to turn it off: When all is said and done in this 24/7 world of social media, sometimes you have to know when it’s time to shut it down. It will still be there when you wake up.

Bill Kizer
760.518.2493
San Diego, CA. 92083
williamkizer52@gmail.com

sage summit 2013

Bill is recognized as a top performing senior level executive with multiple years of proven success in sales, management and business development

He’s considered a leader in Sage Software ERP solutions, business-to-business direct sales and business development. He’s developed successful sales teams. He’s adept at analyzing growth opportunities to meet corporate objectives. He’s also been successful in building an online Sage LinkedIn Community with 8,200+ World Wide members.

Another Blog On How To Write a Blog?

Liver Cancer Pin

I enjoy writing, or in this case blogging. While getting readers is a factor it’s not my ultimate goal.

My goal is to write an informative blog that interests readers and makes them return to see my next blog.

Along the way I’ve picked up some tips that I think may be helpful to future writers and companies that are considering either writing their own blog or hiring a ghost writer.

1. Be patient, building readers and ultimately customers or prospects takes time. One of the first items I go over with a blog prospect is not to expect thousands or ever hundreds of readers overnight

2. Numbers aren’t everything: Blogging isn’t about the number of followers you have or how many fans. It’s about creating a conversation with your audience that will hopefully lead to the creation of loyal, repeat customers for your business.

3. Don’t get discouraged by your number of readers or one rude comment that someone makes. Focus on creating good content, establishing real relationships and being helpful.

4. Don’t rant; don’t use your blog as your personal “bitch” session, unless this is the format for your blog.  It isn’t a good business decision to constantly complain, especially if you’re not offering a positive solution.

5. Stay positive; you’ll always get and keep readers if people don’t think of you as a crazed dog.

See You All at Sage Summit 2013 at Gaylord National Resort; Washington D.C. July 21 – 26

Fathers  Day 2013 6

Bill Kizer is a Social Media Consultant based in San Diego, CA. He has spent many years as a Sage Software Value Added Re-Seller. Currently he works with Sage VAR’s to help them build a Social Media base for their companies. To contact Bill either e-mail; williamkizer52@gmail.com  / blog; http://billkizer.com / 760-518-2493